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Refund Pyment

Contributor

Refund Pyment

Hello , I bought an item from eaby seller but i have not received an item , i opened a paypal case, but seller does not contact to me, and i think he/she is not going to return my money back to me. can i do anything before the case deadline will have been ended?

Regards

3 REPLIES 3
Esteemed Advisor

Re: Refund Pyment

@maia6 

 

Why didn't you open an Ebay case for non receipt of item?

Anyway as you have now opened a Paypal case you need to escalate to a claim, then if you have opened one for non receipt of item and win then if the seller does not refund you paypal will under their buyer protection scheme.


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
Contributor

Re: Refund Pyment

I opened ebay case but they said that it was not covered by ,,money back guarante'' an item i have bought. Cause i have opened paypal case, but ebay seller does not contact to me. 

 

Thanks for support

Highlighted
Esteemed Advisor

Re: Refund Pyment

@maia6 

 

Then escalate the paypal dispute to a claim.


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.