cancel
Showing results for 
Search instead for 
Did you mean: 

Refund Problem

SOLVED
BPATTERS1947
Contributor

Refund Problem

I paid through my card and not through paypal to buy item, item was then cancelled and i was due a refund, the seller has refunded payment, received email from paypal but refund is not showing on either my bank or paypal, can anyone help to where money would have been returned too?????

1 ACCEPTED SOLUTION

Accepted Solutions
kernowlass
Esteemed Advisor

Re: Refund Problem

@BPATTERS1947 

 

If you funded the original Paypal payment to the seller from your bank account or a card then once refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).
https://www.paypal.com/uk/smarthelp/article/FAQ1212



Advice is voluntary.
Kudos / Solution appreciated.

View solution in original post

2 REPLIES 2
kernowlass
Esteemed Advisor

Re: Refund Problem

@BPATTERS1947 

 

If you funded the original Paypal payment to the seller from your bank account or a card then once refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).
https://www.paypal.com/uk/smarthelp/article/FAQ1212



Advice is voluntary.
Kudos / Solution appreciated.

View solution in original post

BPATTERS1947
Contributor

Re: Refund Problem

Thank you for your help.Money paid into my bank a/c.