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Refund Issue

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New Community Member

Refund Issue

Hi all!

 

Purchased something from Best Buy but cancelled the order within 10 minutes after finding it cheaper elsewhere. This was on 9/15/20. PP is saying the item has been refunded but it hasn't hit my bank account. Does it typically take this long?

1 REPLY 1
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Esteemed Advisor

Re: Refund Issue

@nurbas3 

 

If you funded the original Paypal payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).
https://www.paypal.com/us/smarthelp/article/FAQ1212



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