Recipient accepts PayPal only through their website
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I am trying to send money, via Paypal, to a company in China. When I go to send the money, I get this error message:
"This recipient accepts PayPal payments only through their website. To complete this payment, please go to their website and follow their instructions, or email the recipient for instructions."
Now, I know this is not true. Their host website does not accept Paypal, so if you pay with Paypal you have to pay directly through Paypal's site.
I have ordered from this company before with no issues.
I have contacted customer support via online chat and by phone and have not been able to get any answer besides "both accounts seem fine."
Does anyone know how to resolve this issue? I need to order my merchandise and I am at my wits' end.
- Labels:
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Making a payment
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Receive money
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