Thanks for the link, it has helped to clear up some things!
The email says, 'Your refund of $xxx from ___ has been completed.
The money should now show in your Paypal balance.'
@sharpiemarker
Yes, the amount and the refunder name matches my original refund request details. The link you've given me says that if the original amount was paid from my card (it was), then the refund will go back to my account. So, I've just been in my bank account and scrolled through all my recent transactions. I found the date the money was taken out (-$xxx), but there is no equivalent amount gained (+$xxx) either in my current balance, my history or in my pending transactions.
So, am I right in believing that since I paid directly through my bank account and not my paypal balance, the money should appear there and not in paypal at all? If so, does the 'You've got money' email indicate that the refund has simply been processed and it will now take some time for the refund to actually be deposited? Doesn't that mean it should show up under pending transactions in my bank account? Sorry for all the questions, this is the first time I've asked for a refund on a paypal purchase. Thanks so much for your help!
