Recieved an email in Chinese lettering??

jdb1133
Contributor
Contributor
I just opened a personal PayPal account the other day. I just checked my email and at 1:15 am I recieved two emails from The email address service at paypal written in all Chinese lettering. I have no idea what it says or what to do about it. Can anyone help
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2 REPLIES 2

Marios_Mariakos
Contributor
Contributor

Ignore the emails.Paypal writes ONLY in English

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PayPal_AshleyM
Moderator
Moderator

Hi everyone,

 

I'm sorry to hear about the unusual email - that can definitely be concerning! PayPal does actually email in other languages, depending on your settings within your account. Language changes can often mean your account has been compromised. You can change your password using the information here, and I would advise checking the account to ensure there aren't any unauthorized charges. As always, you can contact us so that we can look into the details and ensure the account is secure. I hope this information helps!

 

- Ashley M


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