Receving payments

[Isaiahballoway]

Hey im a fulltime streamer and my payments that people have been sending haven't been going through and I do have the correct email and stuff in and its all connected and I don't know what the problem is. I would kindly ask for someone to look in this so I can get my money thank you.

[PayPal_Olivia]

Hi @Isaiahballoway,

I'm sorry to hear that people have not been able to send you payments. If you've confirmed that they have the correct email address, and your email address is confirmed on your PayPal account, and your account is not limited, they may be facing a decline for other reasons. Troubleshooting a declined payment has to be done from the sender's side. If someone is unable to send a payment, they can contact customer service for assistance.

To contact customer service, please click Contact at the bottom of the PayPal website for available options, or reach out by PM on Facebook or DM on Twitter.

I hope this helps!

Olivia