Receiving payment

[moki1]

Hi. I've got a problem. I'm selling some items and apparently people buying it,they have receipts for psyments but it doesn't show on my PayPal. I've checked my card in PayPal and email and everything is ok but the money are not showing on my PayPal account.

[kernowlass]

@moki1 

Private sale?

Website sale?

Ebay sale?

Other auction site sale?

Facebook sale?

[outleino]

Hi @moki1  ,

I'm sorry to hear that the payments are not showing on your account. Are the transactions showing but the money is not in your available balance? If so, please take a look at this article about Funds Availability.

Are the transactions not showing on your account at all? Please make sure that you have confirmed your account's email address, and that there are no emails in your inbox advising you that a payment has to be accepted. If these are the first payments you have ever received, there may be settings that have to be chosen to receive them.

Lastly, please make sure that the senders have spelled your email address correctly. If they have sent payments to an email address that differs even slightly from the one on your PayPal account, those payments will not come through to you.

I hope this helps!

Outleino.