Receiving money via Paypal.me error "this recipient only receives money through their website"

esandbeyond
Contributor
Contributor

Hi,

 

I have set up a paypal.me link and I am resident in the UAE.  A person registered with Paypal in Brazil is trying to send me money but they get the error

 

"this recipient accepts paypal payments only through their website. To complete this payment, please go to their website and follow their instructions or email the recipient for details".

 

I don't have an payment method via my website, I set paypal.me to allow people to send money this way.  How can I resolve this?

 

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2 REPLIES 2

esandbeyond
Contributor
Contributor

No response on this how do I tag an admin to look in to this?

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kernowlass
Esteemed Advisor
Esteemed Advisor

@esandbeyond 

 

You need to contact customer services to resolve any account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.



Advice is voluntary.
Kudos / Solution appreciated.
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