Receiving funds

[Scott169]

Hi I have received an email from what seems to be PayPal saying that the buyer has sent the money (for a camera I am selling) and PayPal is holding it. However there is no evidence of this in my app - is that usual? I have sent the tracking information and still no evidence in the app. No sign that the funds ha e been sent and PayPal is holding them even. Should I be concerned?

[Santosh21]

Hello @Scott169,

I understand that you wish to know about the payment sent to you which is not reflecting on your PayPal account. I would suggest you to check the activity page/tab of your PayPal account to view all the transactions. If you have received any payment then you will be able to view it on the activity page/tab of your account. Also when a payment is sent to you then a confirmation email will be sent to you along with the transaction ID.

I suggest you to contact PayPal support team through your account so they can check your account and assist you better to trace the funds sent to you.

[kernowlass]

@Santosh21 

OR its the below scam, which is far more likely???

@Scott169 

SCAM.

They encourage you to accept a direct Paypal payment and may ask you to send the item internationally.
No funds or activity of the transaction shows in your Paypal account and any emails may go into your junk/spam folders.

You will get/got a "fake" email that looks as though it is from paypal.....it isn't because they don't have a Paypal account and have no intention of paying you.
It will say the buyer has paid ...you won't have been paid.
They will tell you that the payment is released when you provide paypal with a tracking/shipping number......this won't happen.

Paypal NEVER tell you to send an item before the payment is showing in your paypal account.
Paypal do not tell you to send trackable, they advise it for selling protection but it is not compulsory.