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Did you confirm your PayPal email address? Did you receive an official PayPal payment confirmation email at all that a payment was received? PayPal payment emails contact very basic information: Who paid, how much, for what, shipping address (if needed), transaction date and transaction ID number and not much else. Was the payment sent to correct email address? Ask sender for a transaction ID number for the payment and call PayPal to verify it. Note: Transaction ID numbers do not have dashes in them so beware of fake transaction ID numbers.
Please contact customer service for assistance:
Log on, click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US or other contact options.
Or contact via social media:
Facebook (UK): https://www.facebook.com/PayPalUK
Twitter (UK): @paypalUK
Facebook (US): https://www.facebook.com/paypal
Twitter (US): @AskPayPal
Kudos & Solved are greatly appreciated. 🙂
- Mark as New
- Bookmark
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Did you confirm your PayPal email address? Did you receive an official PayPal payment confirmation email at all that a payment was received? PayPal payment emails contact very basic information: Who paid, how much, for what, shipping address (if needed), transaction date and transaction ID number and not much else. Was the payment sent to correct email address? Ask sender for a transaction ID number for the payment and call PayPal to verify it. Note: Transaction ID numbers do not have dashes in them so beware of fake transaction ID numbers.
Please contact customer service for assistance:
Log on, click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US or other contact options.
Or contact via social media:
Facebook (UK): https://www.facebook.com/PayPalUK
Twitter (UK): @paypalUK
Facebook (US): https://www.facebook.com/paypal
Twitter (US): @AskPayPal
Kudos & Solved are greatly appreciated. 🙂
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