Receiving Mass Payment by a US Payer
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi,
I have a PayPal account based in India. My email address and contact number are verified. I have also finished KYC and received a message from PayPal team that I can start receiving payments now. I need to receive payment from a US company 'Study.com'. They said they are sending payments via 'Mass Payment system' using contactors PayPal email address. Is there anything else required to receive the payment? Initially, when my KYC was not verified, they tried to use my email and send payment but PayPal returned the payment saying it is 'undeliverable'. Any help is appreciated.
- Labels:
-
Making a payment
-
Receive money
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Thanks for reaching out! If you're still having issues receiving that payment, there may still be some kind of limitation on your account that needs to be addressed. I would recommend reaching out to our Customer Support to make sure all account limitations have been lifted.
Best of luck!
- Jon K
If you find this or any other post was helpful, make our community better by giving kudos or accepting it as a solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi @UserJ -
Thank you for reaching out about this. If you are still running into issues receiving money, we'd want to take a closer look into this. To avoid sharing personal information over a public forum, I would recommend reaching out to our Customer Service support through either Facebook or Twitter. If you don't have a Facebook or Twitter account, you can always go to the bottom of any PayPal page and click "Help" or "Contact."
- Callie
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi,
I have been trying the past few days at different timings and did not get a customer service agent. It kept on going to the auto response.
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- I received payment but it is on hold from yesterday. when it will go to main balance in My Money Archives
- Can't receive payment to my account in Payments Archives
- My PayPal account declines payments received from gumroad in Payments Archives
- Is a subscription activated only after the setup fee payment is completed? in Payments Archives
- Didn't receive payment in Payments Archives