Received payment but not showing on balance

ronhi
Contributor
Contributor

I received a payment which i showing in the summary as it should but my balance is zero. Not sure what the issue is. Please help

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588 REPLIES 588

TED371
Contributor
Contributor
Customer service transfers you 20 times and then they hang up. Horrible customer service
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Nikkinik
New Community Member
I added money through reloading my card at a store. It says in my transaction history that its complete and there's a transaction ID # my balance still says 0.00. If it was complete then why is my balance still at 0.00
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Ashleyf23
Member
Member

I called them, they said they are working on fixing it

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Nikkinik
New Community Member
Good to know, thank you!!
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TheJavaJoe
New Community Member
I just made a cash deposit to my account at CVS but my balance still shows zero, even though I got a confirmation that the transaction completed. Where is my money?!?
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mwells8714
Contributor
Contributor
Is anyone else having issues where money received isn’t being posted to their account balance??
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Ashleyf23
Member
Member

Yes everyone is. They said its their server and they are working on it.. No timeframe on when it will be resolved. Sucks for us tho!

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eowens1214
New Community Member

Someone sent me money today, $250.  It shows where they sent it, but my balance is still $0???? HELP! I called paypal and they said the wait time was 4.5 hours. 

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Lisa348
New Community Member

Hi! I also just recieved a money transer, I saw it arrived for  afew seconds and now it is gone. Balance $ 0. I am calling Pay Pal and wait time is 4 to 6 hours. I sent a message to them also. Someone must have hacked my account. Does anyone know what I can do now to get my money back to my Pay Pal account?

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NailGirl62
New Community Member

I have the same problem.  Shows the money was sent to me and transaction was completed but my account balance is 0.  I also tried calling and said the wait time is 4-6 hours.  I am going to remove my bank account I have link to my paypal account just in case it's been hacked.

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