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Received payment but not showing on balance

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agreer00
Member

Re: Paypal balance not reflecting payment received

 

@Rach555  Did they get this resolved for you? If so how long did it take and did you have to do anything additional? I just had this happen to me.
 
 
Jack293
New Community Member

Payment received but not showing funds available

I received AUD 125 of which PayPal took 5.80 as a service fee. It says I've received the funds however my balance is still 0. I chose not to convert it to USD. It opened an AUD currency however both balances are still 0.can someone please advise as to what the problem is
crystaljudy
Member

Re: Payment received but not showing funds available

same, what do we dooo

bluewave
Contributor

Re: Payment received but not showing funds available

Called Paypal, they said they are aware of it.  It appears to be a wide scale problem.  Unfortunately as merchants that puts us in a very bad spot.

I have vendor orders that are coming out of my checking today and need to transfer PayPal to my checking.  Unfortunately, many people could get stuck with overdraft fees here if this is not fixed ASAP.

crystaljudy
Member

Re: Payment received but not showing funds available

Oh noooo, they should fix this ASAP!! Aaaggghh! Thanks for informing me!!

Chief-123
Contributor

Re: Payment received but not showing funds available

Yup me too, 2 payments rcvd today which are required and PayPal strikes again with more issues. Showing as fully completed but not crediting to the available balance. Has anyone experienced this before and if so how long did it take for them to resolve ?
bluewave
Contributor

Re: Payment received but not showing funds available

Ok, it has been ALL DAY now!  Starting to think this is not going to be resolved anytime soon.

 

The lack of communication on such a widespread and critical problem is unreal.  The Community and the Main Page should have a banner notifying people and giving updates.  Some people rely on PayPal to run their business, and provide their only source of income.  To those of us that do... this is unacceptable.

 

The fees have been taken from my account, AND PayPal Working Capital (20% of all transactions) payment was taken out from my existing balance!  SO I now have less and less money in my account every time a client pays me!  BY tomorrow my account will be empty!

 

At least turn of the Working Capital payments if you can't give os access to our money - this is ridiculous!

appled
New Community Member

Anyone else with a "glitch" that doesn't show you real balance?

I just received a payment and, for the 1st time in 10+ years, is not showing on my balance. Called and CS rep told me mine was the second call about a balance not showing recent deposits/payments... Rep said that it was probably a glitch... Anyone else experiencing the same issue?

christine1203
New Community Member

Re: Anyone else with a "glitch" that doesn't show you real balance?

I had this happen as well a few weeks ago....  Was resolved in a few hours but still very frustrating

scoobystyle1
Contributor

Re: Anyone else with a "glitch" that doesn't show you real balance?

I am having the same problem. Frustrated! I am wanting to use these funds for parts for a repair project. Did the “glitch” correct itself on its own? Any replies are much appreciated!