Received payment but not showing on balance

ronhi
Contributor
Contributor

I received a payment which i showing in the summary as it should but my balance is zero. Not sure what the issue is. Please help

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588 REPLIES 588

nikki920
Member
Member

ok so I'm not the only 1 - well I hope its fixed soon - LOL

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vexana
Contributor
Contributor
i got emailed rcve money.. but theirs no money on my account?
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Neil999
Contributor
Contributor
Me also it shows it on the email and on my paypal it shows money received but on my balance there was none
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lanzuy
New Community Member

I received an email telling me that I've received money but when I open my account it doesn't show up in paypal balance and in activity. It's impossible to be wrong email because I received the email notification on the correct email.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@lanzuy 

 

https://www.paypal-status.com/incident/production


Advice is voluntary.
Kudos / Solution appreciated.
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Adamscottorn
Contributor
Contributor
So I was sent some money and it says the transaction has been completed but it doesn’t show my money in the total what’s going on?
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SB7867
New Community Member

Funds captured for the transaction but does not show in Paypal account??

 

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TED371
Contributor
Contributor
Mine showed in my account. I transferred it to my bank, and it’s not showing as a deposit in my bank.
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Geissa
New Community Member
Guys I received an payment it’s showing that I receive It but it’s not showing on my PayPal balance pls help me!
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SB7867
New Community Member

There seems to be glitch in the system - I have the same issue. Hope this should be resolved soon.

 

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