Received payment but not showing on balance

[ronhi]

I received a payment which i showing in the summary as it should but my balance is zero. Not sure what the issue is. Please help

[aderzsi94]

Everything shows to be operational ... 

[billietucker95]

This has happened to me too. Any ideas?

[Sarahlouiseevan]

There’s a service issue. Just checked on the website. PayPal are working on it 🙂

[martinves]

Hi, I received the money, I received an email notification, but I don't have it in my PayPal wallet, so I can't transfer it to my bank account. What should I do? 

[Lexie04]

I don't recommend putting your order ID all out in public as this is paypal community, not direct customer support from paypal, it can be pretty sensitive information. you can reach them trough here https://www.paypal.com/ca/smarthelp/contact-us and select the "message us" option or by calling them directly.

[Annie3001]

the problem has been around all day. there is a technical problem. is already being worked on

[mxoolk]

I recently got paid for an online commission. In the past, the money has always immediately gone to my pay pal balance. I haven’t done anything different, yet this time, even though they’d sent the funds (it says i received that amount in the transactions), there is just a 0 in my PayPal balance. I’ve never bought anything using PayPal, so there’s no reason for it to be used. Where is my money?

[Jessmckinney17]

I’m having the same issue today and the hold time for customer service is almost 2hours long

[Annie3001]

the problem has been around all day. there is a technical problem. is already being worked on

[Lindsayleigh]

Ok I’m glad I’m not the only one it’s happened all day today to every transaction. I’ve sent a message to PayPal but I know it takes a few hours to hear from them so let me know if you find out anything sooner! 🙂