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Received payment but not showing on balance

SOLVED
erinkrug82
New Community Member

No balance

I have 3 payments showing up in my recent activity but I am unable to accept any of them.  I need to be able to access the money.  Any idea why this would happen?

Izzy38
Contributor

Re: No balance

Mema232
Member

Money not in my balance

I received a payment and it shows in my activity portion but does not show in the balance portion where I can transfer to my bank. I received a email to confirm I received money and yesterday I received another payment and I transferred that with no problem.
Izzy38
Contributor

Re: Money not in my balance

Mema232
Member

Re: Money not in my balance

Thank you
angelaguilar
Contributor

Re: Money not in my balance

I have the same problem. A client just paid me 30 minutes ago. Payment is paid and completed in transactions but my balance is 0.

Mainatati90
New Community Member

Re: Money not in my balance

Same with me how did u solve this pls?
Mema232
Member

Re: Money not in my balance

They are working on a problem with the system.
Izzy38
Contributor

Re: Money not in my balance

Mema232
Member

Re: Money not in my balance

They are working on a problem with the system and should be fixed shortly from what I understand.