Received payment but not showing on balance

ronhi
Contributor
Contributor

I received a payment which i showing in the summary as it should but my balance is zero. Not sure what the issue is. Please help

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588 REPLIES 588

Kaptnkman
Contributor
Contributor

Is the site down? I received $ through Paypal this morning and received the usual email confirmation but no $ is in the balance. Any ideas? tried calling but that's a 4 hour hold. Tried resolution but says no help available for transaction.

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redgredg
Contributor
Contributor

Same here, I received a payment for an invoice I sent on Monday and until now I can't see any balance available on my account.

 

The invoice was paid around 9am EST, over 3 hours ago.

 

I've been sending invoices and receiving payments from this client for more than 5 yrs and this is the first time it happened.

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rowemarye
New Community Member

same how frustrating

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Katybotha1
New Community Member
I’ve had the same problem. I’ve had money sent into my account and I’ve received the emails but it says 0 on balance
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Kaptnkman
Contributor
Contributor

You're talking in the past or just happened today?

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ArmandoD2021
Member
Member

I'm having the same issue this morning....I sent a message and got a response that says "Paypal is having a system wide problem and they are working to resolve.  It affect the balance from payments and the funds will be credited as soon as the problem is fixed".  So I guess its a waiting game for now.

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redgredg
Contributor
Contributor

This seems to be a Paypal system issue today - https://www.paypal-status.com/incident/production


Hopefully it'll be fixed soon!

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Kaptnkman
Contributor
Contributor

Thank you

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MonnnnS
Member
Member

same problem bro, i reveiced money by my friend but im still can't see my money on balance .>_<.

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kmosh137
New Community Member

me too.. theres no where to report it

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