Received payment but not showing on balance

ronhi
Contributor
Contributor

I received a payment which i showing in the summary as it should but my balance is zero. Not sure what the issue is. Please help

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588 REPLIES 588

Izzy38
Contributor
Contributor
I received the payment from my employer but my balance is zero? What is goin on PayPal?? I need that money!!!
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OrdinaryUser
New Community Member

Hi, I got a problem with my funds, I sold 3 items, paid 1 expense, 1 refund on purchase and have 1 hold and still my funds are missing. Here is picture of what I have. 

 

The Ones that only count are shown in picture 2.

 

The math should be like this: Sale (343.84) + Refund PayPal Balance (33.45) - Payment (4.99) + Sale (154.63) + Sale (281.27) - Sale Refund Hold (212.85)  equals to 595.35, is what I should have, not 349.08, I mean now more than ever I will transfer the money to my bank account as soon as I get paid. This is just nasty. Feels like putting our money under our mattress is the only way to stay safe.

 

Untitled 2.png

 

Untitled 4.png

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indiananapolis
New Community Member
same - 80eur has been received but not shown in the balance ... transaction 23R7323080236784F
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iNeedAnAnswer
Contributor
Contributor
Hi! I have two PayPal accounts and I sent a money to myself from one to another. Transaction was successful. I received emails on both ends but the money I sent couldn't be found. My balance is still zero. What it seems to be the problem?
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CKLING31
Contributor
Contributor
I am having this same issue. My husband sent $190 this morning and under my transactions its saying the money is received but my balance is still $0.75. He just transferred the same amount 2 days ago and it worked just fine.
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Neil999
Contributor
Contributor
I have received a payment and it shows it on my email and on my paypal shows money received but its not on my balance i need the money now!!
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Sheshepags
Contributor
Contributor
Hello everyone. I just changed my PayPal account from personal to business account just this morning. My client sent her payment after I changed my account type but I didn't received any money. My balance is still zero. Why is this happening? And how can I resolve this. Please help me.
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Eunice9
New Community Member
I received money from someone in Uk. I got the notification but it didn’t reflect in my balance.
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emin08
Contributor
Contributor

Hello 

It seems that 9.69 and 42.12 dollars have been deposited in my account, but when I look at my wallet, there is no money in my account and there is no money that I can transfer. How is it possible because the money seems to be deposited in the account transactions but there is 0 dollars in the wallet.

 
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Carolan
Contributor
Contributor

I sent a client an invoice, sent a reminder ten days later, and got an email notification that "you've got money". However, when I checked my account, the transaction has disappeared and I didn't receive the money. What's going on?

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