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Received payment but not showing on balance

SOLVED
ronhi
Contributor

Received payment but not showing on balance

I received a payment which i showing in the summary as it should but my balance is zero. Not sure what the issue is. Please help

1 ACCEPTED SOLUTION

Accepted Solutions
janessajaneo8
Member

Re: Received payment but not showing on balance

I am also having the same issue here. Upon checking Paypal status, it seems like there is an incident related to this.

See: https://www.paypal-status.com/incident/production

Hopefully, this will be resolved ASAP. 😢

View solution in original post

573 REPLIES 573
Izzy38
Contributor

Re: Received payment but not showing on balance

Same here and there is 1 thread about this there are a lot complaining

janessajaneo8
Member

Re: Received payment but not showing on balance

I am also having the same issue here. Upon checking Paypal status, it seems like there is an incident related to this.

See: https://www.paypal-status.com/incident/production

Hopefully, this will be resolved ASAP. 😢

View solution in original post

Izzy38
Contributor

Re: Received payment but not showing on balance

Where did you get that? I hope that is the issue it's not that I got scammed.huhuhu

Bella301
Contributor

Re: Received payment but not showing on balance

Oh thanks .. So it is globally...
Chinoone
Contributor

Re: Received payment but not showing on balance

If this is global... Why couldn't they send an advisory via email or anything to let us know that this was the situation... Terrible!
robynnstorey
Contributor

Re: Received payment but not showing on balance

I love that PayPal has this classified as "Solved" when it has not been solved.  I am a business owner and we are missing over $12,000 in funds from sales today.  NOT solved!

RMS4937
bluewave
Contributor

Re: Received payment but not showing on balance

That sucks!  I feel for you. I own a small business and we had a Working Capital loan with PP and when our clients paid us today our Balance actually got smaller because the WC was taking the loan payments out of our balance.

 

As of now, though we seem to have a balance newly added.  Have you checked your sin the last 15min... ours just came back.  Hopefully they have it resolved, otherwise we have to find a new processor...

0920Kad93
New Community Member

Re: Received payment but not showing on balance

Has anyone received any information about this yet? And did it happen today 5/20/21?
Bella301
Contributor

Re: Received payment but not showing on balance

Yes today 20.05.2021 same issue