cancel
Showing results for 
Search instead for 
Did you mean: 

Received money not showing in history and in balance

Received money not showing in history and in balance

Yesterday i have received 120$ on my account. Is the first time i used paypal, but i have the account from long time.

The money is not showing in my balance, even nothing in my account history.

can i get some advise or help why is that?

5 REPLIES
Volunteer Advisor

Re: Received money not showing in history and in balance

@Evelinka1106

 

Have you added USD as a receiving currency on your paypal account?

Click on paypal balance > manage currencies > then you should see an option to add a currency.


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.

Re: Received money not showing in history and in balance

Yes, i have Euro and USD. I change it to USD to be primary just in case. Any other ideas??
Volunteer Advisor

Re: Received money not showing in history and in balance

@Evelinka1106

 

ok then possible reasons...

 

1. Scam and you were not paid?

2. The sender made a mistake with your email address so the payment was not received.

3. You haven't verified your paypal email address to receive payments?

4. The sender cancelled the payment as it was unclaimed for 30 days.


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.

Re: Received money not showing in history and in balance

But i really dont understand ,yesterday i got the notification that i got the money. Under with small letters was something like it may take 24 hrs to show up on your balance. And this 24 hours passed and still nothing. I cannot even find this message from yesterday. And it looks like i never received anThing because even my history is empty...
Volunteer Advisor

Re: Received money not showing in history and in balance

@Evelinka1106

 

Then it sounds like a scam because paypal payments are more or less instant AND paypal tell you to never send anything until the funds are showing in your paypal account balance. 


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.