Received a payment but can´t find it anywhere
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hey,
I am new here and I have just received a payment, I have got an e-mail about it but I can´t find it anywhere when I log in. Any suggestions?
thx
- Labels:
-
Receive money
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi @Kamillusz,
I'm sorry to hear that you're unable to find a payment that you're expecting. There are a few possibilities.
It's possible that the sender entered the wrong email address. If the address is similar enough, you might still receive an email notification about a payment. You can check the email address listed in the email you received to double-check.
It may be that the payment is unclaimed because your email address is not yet confirmed or it's in a currency you don't hold in your account.
The other possibility is that the email you received is not a legitimate email from PayPal.
Please take a look at the above link for more details.
I hope this helps!
Olivia
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- Paypal ask payment method twice in My Money Archives
- Payment in My Money Archives
- I can’t use pay pal as a payment method on my ps5, any ideas? Please help in My Money Archives
- i cant make a purchase online using paypal in My Money Archives
- PayPal took money from my account because buyers card issuer took it in Payments Archives