REPORT TRANSACTION AS NOT SUSPICIOUS WITHOUT TEXT?

DanM1703
Contributor
Contributor

Hi, I'm going to Germany next month and I've been booking various things on my card through PayPal. One of the transactions has flagged up as suspicious (Cos I'm booking so much stuff in another country probably) and they sent me a text saying "Reply 1 if this is authorised and 2 if it isn't" My phone tariff doesn't allow me to reply to these messages. If I simply ignore it, will my order be ok? Can I authorise it without having to call PayPal??

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kernowlass
Esteemed Advisor
Esteemed Advisor

@DanM1703 

 

Personally i would phone customer services because if you start using paypal in another country then sometimes paypal limit your account (as they think you may have been hijacked) and the only way to get your account back is via a text to your paypal linked phone !!!!

If you phone and state that you are going travelling and where it may save future problems?


Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
Freephone from a UK landline or UK mobile number.



Advice is voluntary.
Kudos / Solution appreciated.
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