Hello NESTORAS! Thank you for your post and welcome to the PayPal Community! I am so sorry to hear about this issue with a refund. If you are unable to locate a refund, I recommend having a quick look at this article https://goo.gl/1g6TFM. If you have already tried the steps included in the article, please contact our customer support by phone for additional assistance. Our teams can be reached by clicking on ‘Help & Contact’ at the bottom of any PayPal page. Thank you. - Carlos
