REFUND PENDING

aint_eazy
Contributor
Contributor

 Hi guys! so i made a transaction with my friend for buying stuff in store because i live far away from him and the items not available in my country. So he ended up refund me cuz its also sold out there, but why my refund status always pending and not showing any exact date when the refund money available on my balance? BUKTI.png

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@aint_eazy 

 

Pending refunds can only happen for two reasons.

1. The seller has issued a refund from their bank account which takes time to process.

Paypal would not know the processing times of the sellers bank, they can only credit the refund to you once they have received it.

2. You funded the payment to the seller using bank transfer. What PayPal do here is credit the recipient on your behalf (so there is no delay in despatching your item). Then if you receive a refund in the meantime they are unable to issue this until the original bank transfer completes.

https://www.paypal.com/us/selfhelp/article/i-want-a-refund



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