REFUND GOING TO AN INACTIVE CARD

Free212
New Community Member
I purchased an item 2 months ago and it didn't fit so I sent it back. I'm just received an email saying I'm getting a refund back from that item. However the card I purchased the item with is no longer active and I have a new card. The refund is going to the old card, how can I get my money back on my new card??
Login to Me Too
1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Free212 

 

As long as both old and new cards belong or belonged to the same card ACCOUNT then the refund should still go through ok.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.