Question!

Larryzilla24
New Community Member

My funds from my Ebay hasn't posted yet is it safe to ship items? I received a confirmation email with the peoples address but no funds show to my pay pal what should I do????

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1 REPLY 1

Mejoare
PayPal Employee
PayPal Employee

Hi @Larryzilla24 ,

 

Thank you for reaching out to us. 

 

If you are expecting money from someone, but don’t see it in your PayPal account, it could be because:

  • The sender sent the payment to the wrong email address, spelled your email incorrectly, or entered the incorrect phone number. Please confirm with the sender the exact spelling of the email address or phone number they sent the payment to. If it was sent to the wrong one, you can add up to eight email addresses to your account. Once you confirm the email address, the payment will appear immediately.
  • The email address on your account is not yet confirmed. You'll see the payment on your account once you complete the registration process by confirming your email address.
  • You could be a victim of a scam on Craigslist or other classified websites or may have received a fraudulent email disguised as a payment notification from PayPal. Before you ship anything, log in to your PayPal account and check that you were actually paid. We never ask you to provide a tracking number via email. If you’ve been paid, you’ll always see the payment in your PayPal account. 

It is most recommended that you ship the items once you see the payment on your Paypal account whatever the status is as long as you see the payment on the account itself.

 

Hope this helps! Stay safe.

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