Question about Cancelled Payment

roymoorejr
Contributor
Contributor

I sent money through PayPal a couple of times, using a couple of credit cards.  I then realized I used the wrong email address.  I canceled the payments.  My question is:

 

How long will it take for the money to go back onto the credit cards?

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kernowlass
Esteemed Advisor
Esteemed Advisor

@roymoorejr

 


Gosh you were lucky, if that email address was valid to another person you 'may' have lost your money !!


Luckily you could cancel, so when you cancel a payment those funds can't do a u-turn > they have to process through to paypal who will then either return them to your funding source (if you paid with a debit or credit card), or credit your paypal balance (if it was funded from your balance or instant bank transfer), but that takes a few days and sometimes up to a week.


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Kudos / Solution appreciated.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@roymoorejr

 


Gosh you were lucky, if that email address was valid to another person you 'may' have lost your money !!


Luckily you could cancel, so when you cancel a payment those funds can't do a u-turn > they have to process through to paypal who will then either return them to your funding source (if you paid with a debit or credit card), or credit your paypal balance (if it was funded from your balance or instant bank transfer), but that takes a few days and sometimes up to a week.


Advice is voluntary.
Kudos / Solution appreciated.
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PayPal_Carlos
Moderator
Moderator

Hello roymoorejr! Thank you for your post and welcome to the PayPal Community! I am so sorry to hear that this has happened. As mentioned by @kernowlass, it may take a bit for the refund to be shown on your card. You can read more about refunds here https://goo.gl/NcZxQV. Hope this helps. – Carlos

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