Question Refund

[Anna141]

Hello, I would like to ask how long I will wait for a refund on my card? I've been waiting since the beginning of the month.

[kernowlass]

@Anna141 

That would depend on when the seller issued the refund.

How the seller funded the refund.

If its showing as on temp hold or pending?

If its showing as completed?

[Anna141]

Yes, the return was sent on 01.08 and I don't see any influence on my card

[PayPal_Olivia]

Hi @Anna141,

I'm sorry to hear that you do not see the refund to your card. If the refund was issued on August 1 and you have not seen it reach your card, please contact customer service to request a trace of the refund.

To contact customer service, please click Contact at the bottom of the PayPal website for available options, or reach out by PM on Facebook or DM on Twitter.

I hope this can be resolved quickly!

Olivia