Querry regarding billing of my shopify plan through paypal

wizfashion
New Community Member

I had linked my visa card to the PayPal and it has 2090 rupees. I had added paypal to the payment method for shopify plan billing. Today the payment of rupees 2070 ti be made but its showing transaction declined. Can i know whats happening

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2 REPLIES 2

PayPal_Olivia
Moderator
Moderator

Hi @wizfashion,

 

I'm sorry to hear that your transaction was declined. A decline may happen because the card issuer does not allow the payment, or it can also be a decision made by PayPal's security system. If the payment does not work after waiting at least a full day and trying again, please feel free to reach out to customer service to allow a representative to look at the information associated with the payment attempt and assist further.

 

To contact customer service, please click Contact at the bottom of the PayPal website for available options, or reach out by PM on Facebook or DM on Twitter.

 

I hope this can be resolved quickly!

 

Olivia

 

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Prashant111
Contributor
Contributor
Same problem i have now...what you did?
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