Purchased oten as a guest never received order

Temp20220124bm
New Community Member
Purchased oten as a guest never received order. I do have a account but I couldn't remember my password so I ordered as a guest. I have contacted the seller I get no response. How can I get a refund ?
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Temp20220124bm 

 

You don't have Paypal buyer protection cover as a guest buyer but you can contact customer services and they may be able to assist you by reaching out to the seller for you.
So If you need help for a guest buyer transaction then you can;

1. Phone Paypal customer services and see if they will help you.

OR

2. Contact your card issuer for a chargeback.



Advice is voluntary.
Kudos / Solution appreciated.
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