Problem with "Your payment's waiting."

Juanj0han
New Community Member

Hey to the humans that are reading this.I've had this problem for months now and I cannot receive any Payments form paypal as they don't even show up in the my account overview. Has anyone else had this problem? I've tried to contact paypal about it but their customer service is always busy and i can never get a hold of anyone on the phone. Neither can i find their email to email this problem to them personally! i would greatly appreciate it if anyone in the commmunity could help me figure it out how to solve this! thank you ❤️ have a great day !

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Juanj0han 

 

Did you open a paypal cash account when you accepted the first payment or selected for it to go into your bank account automatically?

https://www.paypal.com/us/smarthelp/article/what-can-i-do-with-my-personal-paypal-account,-paypal-ca...

 

You have a U.S paypal account so I presume you do live in the U.S or it would  not work for you.

Also have you verified your paypal account by linking and confirming a bank account on your paypal account?

Lastly........


Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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