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Problem with batch invoice sending

SOLVED
Paulo777
Contributor

Problem with batch invoice sending

Hello,

 

I'm having problems with the batch invoice sending tool. I can upload the CSV file fine and it gives me a list of each of the entries and I am able to click send. However about 5 minutes later I will get an e-mail stating: 

 

Fix your invoice errors and resend
You submitted 2 invoices. Of those invoices, we were able to send 0, and 2 include errors that you need to fix before sending again.

Invoice Errors

 

It gives absolutely no hint about the errors and when I login to my dashboard and go to Invoicing I don't see any of them in the list. My csv file is clean. I've even used a program like vim to inspect it for hidden characters and nothing. I have about 80 invoices to send in the next month so if there is no resolution I will have to do them all by hand.

 

Thanks for any help or guidance you can share.

1 ACCEPTED SOLUTION

Accepted Solutions
Paulo777
Contributor

Re: Problem with batch invoice sending

ok solved my own problem. Through some trial and error I found out it was because the Invoice Number I was using had already been used. Once I made it unique it solved my problem.

 

Feel like PayPay really could do a better job on providing a more helpful error message.

View solution in original post

1 REPLY 1
Paulo777
Contributor

Re: Problem with batch invoice sending

ok solved my own problem. Through some trial and error I found out it was because the Invoice Number I was using had already been used. Once I made it unique it solved my problem.

 

Feel like PayPay really could do a better job on providing a more helpful error message.

View solution in original post