Problem with account

furqanm95
New Community Member

I am trying to send money to an institution that gave me the details of how to pay. I am in Canada and they are in the United Kingdom. I am trying to pay them but when I try to send, it says I have a problem with my PayPal account. I am unsure what to do.

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1 REPLY 1

PayPal_Tricia
Moderator
Moderator

Hi @furqanm95

 

Sorry to hear of the trouble. 

 

The error you're receiving usually means there is a limitation on the account that needs to be resolved before you can send payments. You can find steps to resolve a limitation in the Resolution Center on an account. 

 

I hope this information helps!


Thanks, 
PayPal_Tricia

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