New to the community? Welcome! Please read our Community Rules and Guidelines
Hi @nina0115 ,
Welcome to PayPal community and thank you for your post.
I understand that your query is regarding sending money from your PayPal account. Before sending money make sure that you have added a bank account to your PayPal account and confirmed the same. Once the linked bank account is confirmed, post that you will be able to make payment.
For account-specific assistance, you can contact Customer Support by clicking 'Contact' at the bottom of any PayPal page. Support is also available if you send a DM to @AskPayPal on Twitter or a PM to facebook.com/PayPal.
I hope this helps!
Thanks and regards,
Do you have a mobile (not landline) phone issued in your country and registered in just your name verified on your Paypal account?
Paypal are using mobile phones for i.d requirements for logging in and withdrawal funds for extra security measures.