Problem pay on ebay with paypal

tamuna82
Contributor
Contributor

I ADDED NEW CARD ON PAY PAYPAL AND ACTIVATED IT. WHEN I WANT TO PAY ON EBAY,WITH PAYPAL,IT SAYS :
Your card has expired. Please update it or add a new card to complete your payment.
AFTER,WHEN I ADD NEW CARD,IT OPENS SAME WINDOW.LET ME KNOW WHAT IS THE PROBLEM?

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1 REPLY 1

PayPal_AshleyM
Moderator
Moderator

Hey tamuna82,

 

Based on what you've said, it sounds like there may be a billing agreement with eBay, which may have a specific payment method connected. If this is the case, you'll need to update the agreement in order to ensure the new card you've added is being used. If this doesn't resolve the issue, please try clearing your cache and cookies and ensuring your browser is up-to-date. I hope this helps!

 

- Ashley M


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