Preauthorized payment

[Akaihana]

I got 3 $50 preauthorized payment that didnt go through but it still took money out of my bank. How can I get the money back?

[Sidney08]

Hello @Akaihana , I hope you're doing fine.

To cancel the pre authorized payment, you need to contact the merchant to cancel the transaction on their end instead of waiting for the 31st day for the transaction to be cancelled automatically. 

I hope I was able to answer your question. Be safe.