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Preauthorization

Lex82
Contributor

Preauthorization

Hi..i purchase a csr part online yesterday. My merchant bank had charged me for the transaction in my credit card.. However the transaction is not listed in PayPal.. Is this a fraud? Is the seller a scam?
1 REPLY 1
PayPal_Celeste
Moderator

Re: Preauthorization

Hi @Lex82,

 

Thanks for visiting the Community. I'm sorry you are running into some trouble with a recent payment. If you don't see the transaction in your PayPal account, but you do see it on your card statement as a PayPal transaction, it's possible the transaction was done as a guest checkout. Guest checkout does not require you to login, but rather asks for your email and card number. If you have other concerns with the transaction, please feel free to reach out to us by selecting Contact at the bottom of any PayPal page. 

 

Take care!

 

- Celeste