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Preauthorisation payment?

AntonH
New Community Member

Preauthorisation payment?

So I wanted to order something but at the shipping screen I realised it would take too long so I went back to the home page of the website but I was still charged, I went through express checkout with paypal as well, will I get my money back?

1 REPLY 1
sharpiemarker
Esteemed Advisor

Re: Preauthorisation payment?

@AntonH 

 

Yes, the funds are held under reserve until the authorization expires which could take up to 30 days. If it completes, you can contact the merchant to cancel or open a dispute on it.


Kudos & Solved are greatly appreciated. 🙂