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Pre Authorisation payment

Mina_77
New Community Member

Pre Authorisation payment

I recently purchased something from a merchant. the process failed and it shows up as pre authorisation on my PayPal. money has been taken out and it's pending I want to cancel this pre authorisation as soon as possible however there isn't an option for this.
1 REPLY 1
kernowlass
Esteemed Advisor

Re: Pre Authorisation payment

@Mina_77 

 

When you pay a company (rather than an ebay seller or individual), then it is often pending until that company processes your order and captures the pending payment.

If they don't process that order and capture the pending payment then the pending status times out at 30 days post-payment.


Advice is voluntary.
Kudos / Solution appreciated.