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Pontypridd

Contributor

Pontypridd

Why am i get getting charged every month from paypal ? And how can i stop it? Thanks

3 REPLIES 3
Esteemed Advisor

Re: Pontypridd

@Welshmel 

 

Do you mean you see paypal in your online banking direct debits? If so then its not monthly its the 'last' transaction where you paid a seller from your bank account that shows.


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
Contributor

Re: Pontypridd

hiya no it says your nxt monthly bill to pay pal is  bla bla. even if i dont buy anything.

Esteemed Advisor

Re: Pontypridd

@Welshmel 

 

Check if you had a subscription set up...


Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments''.

If not then...............


Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
Freephone from a UK landline or UK mobile number.
OR
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.



Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.