Please add a debit or credit card to complete your purchase.

stevenhau2
New Community Member

paypal.PNGSo I'm trying to complete a purchase online and it takes me to a paypal screen that say "Please add a debit or credit card to complete your purchase." even though I have more than enough in my account. The thing is that I cannot link my current card to my paypal due to some stupid bank rule so I just transfer the amount I need through my the bank's app to my paypal every time & I've made multiple successful purchases like this before but this is the first time this is happening. Screenshot below for reference.

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@stevenhau2 


You can use funds in your paypal balance as long as they are in the correct currency and not pending.

But for some transactions ie digital / virtual or higher risk and at some point anyway Paypal will ask you to add a card to act as a back up funding source and to verify your Paypal account.






Advice is voluntary.
Kudos / Solution appreciated.
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