Pending

Cfarrar
Contributor
Contributor
I canz get my money
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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@Cfarrar 


Pending where?

pending echeque TO your paypal balance from a buyer?
pending IN your paypal balance for an Ebay sale as a new seller?
pending IN your paypal balance for an off-Ebay sale as a new seller?
pending TO a company with you as the buyer?
pending / unclaimed to a seller?
pending / unclaimed with a cancel option to a seller?
pending withdrawal to your bank account?
pending adding funds to your paypal account?


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Cfarrar
Contributor
Contributor
Please help me my account has been hacked my personal email accounts been hacked so they were able to get into my PayPal account and now I cannot get my money off
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Cfarrar 


if you were hacked......

Click on the transaction in your paypal account and use the 'report a problem' link at the bottom to report it as unauthorised if that is what it was.

An unauthorised transaction means that your Paypal account was hacked and used without your consent.
If Paypal check IP addresses / devices etc and find that it was hacked then yes you should receive your refund.

I hope you changed your password and security questions?
I hope you ran a virus scan on your computer?
I would also be telling my card issuers and bank accounts company that the account was hacked so that they can keep an eye on your account OR remove the financial info involved until things are sorted.



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