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Pending transfer

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Pending transfer

I’ve waited months for a refund on concert tickets and I finally receive it only for PayPal to hold it from me for days?? Is there any way I could get my payment off pending and get it transferred? It’s the only money I’ll have for days and I can’t access it
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Moderator

Re: Pending transfer

Hi @Brynnpresleigh,

 

Welcome to the community forum and thanks for posting. 

It sounds like the refund might have been sent to you as a payment. This would be the only reason it would be held. If that is the case I recommend getting in touch with our customer service team so they can look into this for you. You will find our contact number by clicking Help & Contact at the bottom of any PayPal page.

I hope this helps. 

Rachael