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Pending transaction

New Community Member

Pending transaction

Hi can anyone help me I have a customer who wants me to send an item to Nigeria I have had to request payment from her and now it says pending she wants me to send the item before I have received the funds is this normal or a scam sorry new to this

Re: Pending transaction

Hi there @Ben1Eve1,


Thanks for stopping by the Community. Before sending an item, we always recommend ensuring the payment is completed and in your account. If you are concerned with the legitimacy of the payment, here's a great Help Center article with more information about our Seller Protection Policy. Good luck with the sale!


Take care,


- Celeste S. 

Esteemed Advisor

Re: Pending transaction




They encourage you to accept a direct Paypal payment and may ask you to send the item internationally.
No funds or activity of the transaction shows in your Paypal account and any emails may go into your junk/spam folders.

You will get/got a "fake" email that looks as though it is from isn't because they don't have a Paypal account and have no intention of paying you.
It will say the buyer has paid won't have been paid.
They will tell you that the payment is released when you provide paypal with a tracking/shipping number......this won't happen.

Paypal NEVER tell you to send an item before the payment is showing in your paypal account.
Paypal do not tell you to send trackable, they advise it for selling protection but it is not compulsory.
Delete any emails and ignore the scammers.

Advice is voluntary.
Kudos / Solution appreciated.