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Pending refunds

SOLVED
Contributor

Pending refunds

How how can I resolve this one. I sent a payment but used the wrong address.

I put gmail instead of yahoo. I then sent it again to the correct address and off it went.

I then cancelled the original transaction . It flashed up refunded. However three weeks later

it still shows pending. Has not been paid back in my account. Now what?

1 ACCEPTED SOLUTION

Accepted Solutions
Esteemed Advisor

Re: Pending refunds

@Charliemartin 

 


Gosh you were lucky, if that mis-spelled email address was valid to another person you 'may' have lost your money !!
Luckily you could cancel, so when you cancel a payment those funds can't do a u-turn > they have to process through to paypal who will as the transaction was cancelled return them to your funding source (if you paid from your bank account or with a card), or credit your paypal balance (if it was funded from that balance), but that takes a few days and sometimes up to a week.....although paypal say allow 30 days.





Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
1 REPLY 1
Esteemed Advisor

Re: Pending refunds

@Charliemartin 

 


Gosh you were lucky, if that mis-spelled email address was valid to another person you 'may' have lost your money !!
Luckily you could cancel, so when you cancel a payment those funds can't do a u-turn > they have to process through to paypal who will as the transaction was cancelled return them to your funding source (if you paid from your bank account or with a card), or credit your paypal balance (if it was funded from that balance), but that takes a few days and sometimes up to a week.....although paypal say allow 30 days.





Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.