Hi. An order that I paid for had been cancelled and refined. But the refund says pending. Dues anyone knoe why this could be please? I want to be sure I will get the money back
1. The seller has issued a refund from their bank account which takes time to process.
2. You funded the payment to the seller using bank transfer. What PayPal do here is credit the recipient on your behalf (so there is no delay in despatching your item). Then if you receive a refund in the meantime they are unable to issue this until the original bank transfer completes.
