Pending refund since 8 days
Justynka30
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Posted on
Jan-26-2019
06:38 AM
I have a pending refund from the seller since 18 January. How long can it take for the money to be available. What may be the reason? I paid with PayPal as I usually do.
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kernowlass
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Jan-26-2019
06:55 AM
Pending refunds can only happen for two reasons.
1. The seller has issued a refund from their bank account which takes time to process.
2. You funded the payment to the seller using bank transfer. What PayPal do here is credit the recipient on your behalf (so there is no delay in despatching your item). Then if you receive a refund in the meantime they are unable to issue this until the original bank transfer completes. 5-7 working days.
https://www.paypal.com/us/selfhelp/article/i-want-a-refund.-how-do-refunds-work-faq3248
https://www.paypal.com/gb/selfhelp/article/i-paid-by-instant-bank-transfer,-so-why-is-my-refund-on-h...
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