Hey all, Have had a pending payment (customer refund) for over a week now, they ate getting a little concerned. The money was not in my PP account but has been removed Marom my linked payment account, however is still yet to hit my customers account. How long should this take?
1. The seller has issued a refund from their bank account which takes time to process.
2. You funded the payment to the seller using bank transfer. What PayPal do here is credit the recipient on your behalf (so there is no delay in despatching your item). Then if you receive a refund in the meantime they are unable to issue this until the original bank transfer completes.
