Pending payments

Clayk
New Community Member
I have pending payment in my account the buyer had collected the item and I still haven't been paid.
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Clayk

You should never use paypal for an item that is to be collected or personally delivered as you have 0 seller protection.

Your buyer can collect the item and then file a dispute for non receipt of item. As you would have no tracking number to prove delivery of the item to him then you would lose the dispute.

That is why Ebay give you the option of 'cash on collection' and you can state in your decription that that is the only payment you will accept. If a buyer pays with Paypal then you are allowed to refund that payment and re-state 'cash on collection'.

That way you have cash in hand / no wait / no fee / no risk of a dispute.

As it is as you can't provide a tracking number that would release your funds when tracking shows delivery + 3 days you will probably have to wait the 21 days.   Smiley Sad


Advice is voluntary.
Kudos / Solution appreciated.
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